What's your response time for Lafayette Hill emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Lafayette Hill the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Lafayette Hill customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Lafayette Hill, PA?+
Yes — Big Toms Roofing is fully licensed to perform Gutter Installation in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Lafayette Hill?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Lafayette Hill, PA and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
Most residential replacements in Lafayette Hill take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Lafayette Hill crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Gutter Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Lafayette Hill with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Lafayette Hill or do you cover nearby towns?+
We serve Lafayette Hill and the surrounding communities throughout Lafayette Hill, PA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
